Delivery
The ordered products will be delivered to the address mentionned during the order process under "delivery address".
We will ship your ordered products within 4 working days after reception of your payment.
We may choose the way of shipment according to weight and size of the ordered products.
Leadtime is between 4 to 10 working days after the shipment date.
In case of payment by wire transfer, your order will be treated at reception of the payment. The delivery terms are applicable from the day of reception of your payment.
Forward-Sailing.com will not be guilty of delivery delays and consequences due to these delays.
ATTENTION : if you order a custom product, or an article which is out of stock at the order, the leadtime is longer and will be confirmed individually for each case.
Cooling-off periods
You have a time limit of 7 days as of your reception day to return a product that would not suit you. Return fees will then be payable by you. The money for the return product wil be given back to you.
In any case please contact us for the return procedure.Products must be returned in their original packaging with a copy of the invoice. The products returned incomplete, damaged or dirty will not be repaid.
We commit ourselves to repay or change the products damaged or not matching with your order. In that case, please let us know about it in detail in a mail and send us back the product within a 7 working days time limit after the reception of order. Any claim formulated after that time limit will not be accepted. Repayment will be done in a time limit equal or less than 15 days after product reception.
